The Collaborative Edge:
Unlocking Team Potential Through Trust
Trust isn’t a ‘nice-to-have’ in the workplace; it’s the key ingredient that turns a group of colleagues into a high-performing team. Without it, teams struggle to share ideas, take risks, or innovate. But here’s the big question: how can teams move beyond surface-level cooperation to building the kind of trust that drives meaningful collaboration and unlocks potential?
Great Place to Work®, a global authority on workplace culture, has conducted extensive research into trust and its role in fostering high-performing teams. Known for its annual Best Workplaces™ rankings, their studies highlight the behaviours of high-performing teams. Here’s what we can learn from their findings:
Collaboration can’t be left to chance
High-performing teams start projects by aligning on how they’ll work together. They discuss individual strengths, communication styles and previous collaboration experiences. Crucially, these teams also establish strategies for addressing potential breakdowns before they happen. This proactive approach creates respect, strengthens trust and ensures clear expectations from the start.
Everyone needs to be in the loop
Transparency is a cornerstone of trust. High-performing teams prioritise sharing information with one another, not just relying on managers. Fostering a culture of openness ensures that everyone feels included, reducing misunderstandings and building a sense of trust within the team.
Give credit where it’s due
Acknowledging contributions is a powerful way to build trust. Members of high-performing teams regularly share credit for successes, which boosts morale and strengthens bonds.
Disagreements are opportunities for growth
For high-performing teams, a difference of opinion isn’t a threat – it’s an opportunity to refine ideas. These teams handle disagreements constructively, avoiding personal attacks and encouraging innovation.
Tension should be tackled head-on
Rather than sweeping issues under the carpet, high-performing teams address tension proactively. They engage with colleagues when something feels off, fostering a belief that relationships can be repaired with effort and communication. This openness shows that relationships matter, reinforcing trust by showing a willingness to engage and repair issues.
Over the last twenty years, we’ve worked with thousands of businesses to create opportunities to collaborate and build trust in a relaxed environment.
If you’re looking for ideas, we’d love to help. Let’s chat about how we can create an unforgettable experience that drives better results for your organisation.
Warm regards,