When you think of coaching, your first thoughts might be of someone tracksuit-laden with a whistle around their neck barking out orders at the top of their lungs. However, in the workplace, coaching is a little bit different and certainly a lot calmer than the initial image – here, the ultimate goal is to help employees improve both professionally and personally.
The purpose of coaching in the workplace is to increase productivity, communication and loyalty, whilst decreasing any stress and tension that may be prevalent amongst the team. All teams require a leader that they can look to who can provide help and guidance when necessary, especially in times of change; such as when a member of the team is beginning a new role (either joining from outside the company or taking a new role on within the business), the introduction of a new system and/or process or learning a new skill.
Without any form of coaching, employees can feel isolated and almost left to sink or swim on their own. Those who feel the support they need isn’t forthcoming are likely to lack in productivity. This, not only holds themselves back but hinders the team as a whole which then increases stress levels and tension in the department. This eventually culminates into talented employees looking for opportunities outside of the business.
Before you come to planning any form of coaching for an individual, you need to work out what you are striving to achieve as well as the key areas of development. This means talking to the individual, finding out what they believe their strengths and weaknesses are and making observations. Listening and asking the right questions, both in one-to-one and group settings, is important for a coach as this helps to connect you with the team/individual, earning their trust.
When you can easily compare an individual’s current skillset with where you want them to be, this will help to create a tailored plan to help them reach their goals, whether that is to take on a new responsibility, learn a new skill or to help a new-starter get up to speed.
Successful workplace coaches are always able to link the purpose of coaching to the needs of the business, which is almost always to improve productivity and streamline processes to achieve better results. This is the reason for the implementation of any new strategy, programme, process, or a new employee.
Direction is the key reason for coaching in the workplace because it gives teams and individuals objectives to work towards. Without direction, you risk employees simply going through the motions which, eventually, leads to a lack of motivation and productivity.
Coaching also provides accountability; giving responsibility to everyone to drive them forward. Being held accountable for an area of the business motivates to not only meet targets and deadlines but to complete the work to a high standard, taking pride in the project. This drive pushes members of staff to take ownership of an area, regardless of whether it is big or small, and to work with others in the team to achieve their objectives – thus improving teamwork and communication.
One of the core reasons for effective coaching in the workplace is to have a role model present who can inspire future leaders to come forward. Without this leadership and structure in place, which employees can reference in terms of their own career path within the company, the business risks missing out on members of staff that could step up into senior roles as they simply fail to reach their potential – at least in their current place of work.
Great coaches inspire their teams to go above and beyond, becoming confident within themselves in a professional and personal sense. When an employee has received such a level of support and grows in their role, they form leadership qualities and can begin to help others in the team – having these leaders, regardless of seniority, in the team is essential for any business hoping to be successful.
Here at Team Challenge Company, we specialise in offering various team building events that are designed to develop the skillsets of teams to help realise their potential. Whether you feel that members of your team have room for improvement in terms of communication, teamwork, confidence and/or leadership skills, we can help by tailoring an activity for your business.
For more information, please do not hesitate to get in contact with a member of our team today and we can discuss with you the best solution for your requirement. You can reach us by heading to the contact page here or by calling us on 03300 04 09 03.