The conversation around AI in the workplace has moved beyond automation and efficiency. It's now about how humans and machines can work side by side. According to new research conducted by Censuswide for L&D consultants, Hemsley Fraser, 71% of UK business leaders see AI as valuable to their organisation. At the same time, 67% agree that ‘human skills’ like critical thinking, collaboration and innovation are essential for success in an AI-driven world.

Constant change is holding people back

Despite an awareness about the importance of these skills, many UK businesses are struggling to upskill their people in these areas. The survey shows that constant workplace disruption is taking its toll. More than a third of employees say they feel tired, isolated and less effective due to frequent reorganisations and digital transformation. Fatigue like this can make people less open to learning and resistant to new ways of working.

People learn in different ways 

The research also reveals clear differences in how people prefer to learn. Older employees are more likely to trust specialist learning providers, while younger staff are turning to the online offerings of established tech companies for learning inspiration. There are also gender differences - more women look to their peers for ideas, while men are more likely to go online. These insights show that varied learning options are key to engaging everyone.

A blended learning approach brings better results

However, there’s encouraging news too. Businesses are beginning to adopt more creative and blended learning strategies. In fact, 28% of those surveyed say that combining online learning with in-person experiences delivers the best results. These approaches allow teams to learn in flexible ways, while still benefiting from the face-to-face connection that builds trust and motivation.

As AI continues to reshape the way we work and raise questions about job security, the value of human connection in the workplace is only growing. Team experiences that support the very human skills of collaboration, creativity and leadership are needed more than ever in the age of AI.

Contact us today to discover how our team experiences can boost your team’s skills for an AI-driven future.