When you think of coaching, your first thoughts might be of someone tracksuit-laden with a whistle around their neck barking out orders at the top of their lungs. However, in the workplace, coaching is a little bit different and certainly a lot calmer than the initial image – here, the ultimate goal is to help employees improve both professionally and personally.
The purpose of coaching in the workplace is to increase productivity, communication and loyalty, whilst decreasing any stress and tension that may be prevalent amongst the team. All teams require a leader that they can look to who can provide help and guidance when necessary, especially in times of change; such as when a member of the team is beginning a new role (either joining from outside the company or taking a new role on within the business), the introduction of a new system and/or process or learning a new skill.
Without any form of coaching, employees can feel isolated and almost left to sink or swim on their own. Those who feel the support they need isn’t forthcoming are likely to lack in productivity. This, not only holds themselves back but hinders the team as a whole which then increases stress levels and tension in the department. This eventually culminates into talented employees looking for opportunities outside of the business.